Genuine Warranty Solutions - Wayne wont transfer my warranty
1. Written by hiten, on 22-02-2010 21:35
Just got a call from Wayne (I guess he is the CEO of this shady company). He refuses to honor the transfer of my extended warranty on my maserati, because he says that they did not receive my transfer docs within 7 days. I had called the company 2 days after purchasing my car, and had faxed them the docs. They called me the same day and asked me to send them in mail the same form, and a $100 transfer fee. (never mentioning the time sensitivity of this process). seems like this is a new low for these guys. I am not even asking them to pay for any repairs yet. Wayne Got rude with me on the phone and told me "I don't have to do *** that I don't want to". Nice language for a ceo of the company. I guess I will be taking these crooks to court, because this warranty was a big reason for me to buy this perticular car.